Privacy Policy

This Terms of Use agreement was last updated: 01-08-2017 This Privacy Policy agreement is effective as of: 01-08-2018

ShoppersClan Solutions Pvt. Ltd. ("ShoppersClan") values your privacy. In this Privacy Policy ("Policy"), we describe the information that we collect about you when you visit our website, (the "Website") and use the services available on the Website ("Services"), and how we use and disclose that information.

If you have any questions or comments about the Privacy Policy, please contact us at . This Policy is incorporated into and is subject to the ShoppersClan’s Terms of Use, which can be accessed at . Your use of the Website and/or Services and any personal information you provide on the Website remains subject to the ShoppersClan’s terms of the Policy and Terms of Use.

Personal Information

Personal Information will be kept confidential and will be used for our research, marketing, and strategic client analysis objectives and other internal business purposes only. We do not sell or rent Personal Information except that in case you are a customer of our search services through any of the Media, your Personal Information shall be shared with our subscribers/advertisers and you shall be deemed to have given consent to the same. Further, the subscribers / advertisers who are listed with us, may call you, based on the query or enquiry that you make with us, enquiring about any

  • Product / Service or
  • Product / Service of any subscriber / advertiser or
  • Product / Service of any particular subscriber / advertiser


 1) Service users

We collect personal information from Service Providers offering their products and services and through the registration process. This information is partially or completely accessible to all vendors and service providers only who will ask for it  using Shoppersclan’s website or mobile application, either directly or by submitting a request for a service. Customers are required to create an account to be able to access certain portions of our Website, such as to submit questions, participate in polls or surveys, to request a quote, and request information. . During the Account registration process and during your usage of ShoppersClan’s website or application, we will collect information such as your name, postal code, telephone email address and other personal information. You also may provide us with your, mailing address, and demographic information (e.g., gender, age, political preference, education, race or ethnic origin, and other information relevant to user surveys and/or offers). We may also collect personal information that you post in your Offer, Profile, Wants, or Feedback, and any comments or discussions you post in any blog, chat room, or other correspondence site on the Website or mobile application, or any comments you provide during dispute resolution with other users of the Website or mobile application. We may also get your information through social sites like facebook or gmail.

If you are our corporate customer, it is possible that we have entered into a contract with you for non-disclosure of confidential information. This Policy shall not affect such a contract in any manner.


2) Service providers

We will collect information of service providers through the registration form which will be provided by ShoppersClan either offline or online and to be filled by service providers and also through various other means.   Service Providers , if and when they create and use an account with ShoppersClan, will be required to disclose and provide to ShoppersClan information including personal contact details, bank details, personal identification details (such as PAN card, Aadhar card, phonebook, call logs etc.),  your business name, telephone number, address, zip code, travel preferences, a description of your services, a headline for your profile, first and last name, and email address and participate in polls or surveys or feedbacks etc. Such information gathered shall be utilized to ensure greater customer satisfaction and help a customer satiate their needs. The type of personal information that we collect from you varies based on your particular interaction with our Website or mobile application. Information related to your business and some personal information like but not limited to your workplace address, contact number etc. will be shared with the customers or service users  and all the visitors of ShoppersClan’s website so that they are able to contact you.

3) Vendors

We will collect information of service providers through the registration form which will be provided by ShoppersClan either offline or online and to be filled by service providers and also through various other means. During the Account registration process, we will collect your business name, telephone number, address, zip code, travel  preferences, a description of your services, a headline for your profile, first and last name, and email address. Other information may also be required to be provided to ShoppersClan while   you avail and use ShoppersClan’s website or application. In addition, you may, but are not required to, provide other content or information about your business, including photographs and videos. We also may collect payment information, such as credit card information, from you. Your information will be shared with all the customers or service users and all the visitors of the ShoppersClan’s  website.


ShoppersClan reserves the right to record the conversations between service professionals and consumers facilitated by ShoppersClan through the messaging/chat mechanism on the platform or the calls made through the virtual numbers provided to safeguard the privacy of consumers, vendors and  service professionals. All the chat/messaging logs or call recordings can be used to but not limited to monitor and prohibit abuse, safeguard the rights of consumers and service professionals, resolve disputes.

If we deem it necessary, in our sole and absolute discretion, we may also ask for and collect supplemental information from third parties, such as information about your credit from a credit bureau (to the extent permitted by law), or information to verify any identification details you provide during registration.


General sources for collecting information:

As a user of this Shoppersclan website you may also log in through your Facebook account or Gmail account. We will ask that you grant us permission to access and collect your Facebook basic information (this includes your name, profile picture, gender, networks, user IDs, list of friends, date of birth, email address, and any other information you have set to public on your Facebook account). If you allow us to show us your  information, then we will have access to this information even if you have chosen not to make that information public.

We store the information that we receive from Facebook with other information that we collect from you or receive about you.

 For information about how Facebook may use and disclose your information, including any information you make public, please consult Facebook's privacy policy. We have no control over how any third party site uses or discloses the personal information it collects about you.

We may also collect information from third party softwares or through cookies and tracking devices. We and our third party service providers, which include ad networks, use cookies, and other tracking technologies to collect information about your use of our Website and Services, such as your browser type, your ISP or operating system, your domain name, your access time, the URL of the previous website you visited, your page views, your IP address, and the type of device that you use. We also track how frequently you visit our Website and use our Services. We use this information (including the information collected through various means  as stated above) for Website analytics (including to determine which portions of our Website are used most frequently, what our users like/do not like), to assist us in determining relevant advertising , to evaluate the success of our advertising campaigns, and as otherwise described in this policy.

 Note: We will share Personal Information only under one or more of the following circumstances: - If we have your consent or deemed consent to do so - If we are compelled by law (including court orders) to do so.

  For users support and to answer  your  inquiries;

  To process billing and payment, including sharing with third party payment gateways in connection with Website

  To improve and maintain our Website and our

  To  send promotional emails to the email address you provide regarding new products from ShoppersClan, special offers from ShoppersClan  at recurring intervals

You acknowledge that you are disclosing Personal Information at your own peril. Prior to the completion of any registration process on our website or prior to availing of any services offered on our website if you wish not to disclose any Personal Information you may refrain from accepting our terms and conditions.

 If you have questions or queries about private policies: please send us an email at